Congratulations to Our “I Can, I Will” Commitment Card Winners
Lexus Team Members who attended the 2016 RX Launch Tour were asked to make a commitment based on what they learned that would create a better Guest experience back at their dealership. Standout commitments from all Lexus Areas were entered into a drawing to win a weekend for two at the Ritz-Carlton, Central Park in New York City, where they would experience some of the best hospitality in the world.
We are pleased to announce the winners:
Michele McLellan—Sales Consultant, Lexus of Marin—Western Area
I can learn more product knowledge, becoming proficient in the technology and competitive edges. I will organize a weekly walkaround and delivery competition amongst my colleagues.
Janine Pomije—Sales Consultant, Lexus of Quad Cities—Central Area
I can commit to making Monday evenings a technology night, inviting Guests in for additional help in learning their technology. I will commit to making this happen with Technology and Delivery Specialists available that evening.
Samantha Pelletier—Service Consultant, Prestige Lexus—Eastern Area
I can have conversations with Guests coming in for service who already love their cars, explaining how much better it has gotten. I will start teaching Guests going into new loaners some of the features to get them excited for new cars in the future.
Morgan French—Sales Consultant, Sewell Lexus—Southern Area
I can gain as much product knowledge as I can to create strategies that make the Lexus experience memorable for Guests. I will make the customer experience the best out there while continuously learning from others. I will mentor and encourage fellow Team Members to do the same.
Check out some of the highlights from the tour in this action-packed 2-minute video.
The RX Touch-Free Power Rear Door is an awesome new feature that is sure to…
Here are just a few of the many accomplishments we achieved together on this tour.
Thousands of took the RX Challenge. More than fifty won cash prizes. See the winner’s…
Put your technology skills to the test.
Are you a master of technology? Take the challenge.
Put your hospitality skills to the test.
How much do you know about the all-new 2016 Lexus RX? Put your skills to…
How well do you know the competition? Take the challenge.
Every issue of the Lexus RX Launch Tour Newsfeed gives you the chance to win…